Sales Support Specialist

Job Summary

A company is looking for a Sales Support Specialist to support client servicing and account administration.

Key Responsibilities

• Support servicing and account administration for clients, partners, and brokers to enhance customer satisfaction and retention
• Coordinate client requirements and maintain strong relationships with internal teams to ensure accurate information and expectations are met
• Provide administrative support for client development plans and assist in implementing new clients and processing renewals

Required Qualifications

• Two years of customer service or client service experience
• Ability to quickly learn the company's products, services, and internal systems
• Experience managing multiple concurrent account implementations and business issues
• Understanding of business objectives and the business environment
• Proficient with MS Office and related applications