Job Summary
A company is looking for a Customer Service Representative - Full Time Seasonal.
Key Responsibilities
- Serve as the first point of contact for customer inquiries via phone and provide empathetic resolutions
- Apply critical thinking to troubleshoot issues and ensure customer satisfaction through follow-ups
- Collaborate with team members to improve service processes and participate in ongoing training
Required Qualifications
- 1+ years of customer service experience in retail, call center, or hospitality preferred
- Integrity and reliability in providing honest and ethical support
- Comfortable working in a fast-paced environment with performance goals
- Tech-savvy with the ability to navigate multiple systems efficiently
- Must have a quiet home workspace with reliable high-speed internet
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