Bilingual Customer Service Representative

Job Summary

A company is looking for a Bilingual Benefits Customer Service Representative - Bilingual Seasonal Colleague.

Key Responsibilities

• Assist Spanish-speaking customers with enrollment and updates to health care and pension plans
• Safeguard confidential information and provide accurate information while maintaining professionalism
• Document call notes in English and participate in team meetings and training

Required Qualifications

• Excellent Spanish language skills
• High School degree required
• Experience in a customer service environment
• Ability to work in a structured environment and adhere to schedules
• Experience using Microsoft Office and ability to multitask effectively