Associate Customer Success Manager

Job Summary

A company is looking for an Associate Customer Success Manager to join their Customer Success team.

Key Responsibilities

• Build and maintain relationships with customers to ensure satisfaction and account growth
• Create and manage internal workflows and support client data exchange operations
• Collaborate on process improvements and maintain Customer Relationship Management tools

Required Qualifications

• 3+ years of experience in client management, customer success, or project coordination
• Passionate about client experience and health outcomes
• Ability to manage multiple projects and customer requests simultaneously
• Strong project management skills
• Curious, proactive, and eager to grow in a fast-paced environment