Senior Customer Success Manager

Job Summary

A company is looking for a Senior Customer Success Manager to join their team in a remote capacity.

Key Responsibilities

• Forge strong, productive relationships with clients
• Develop and implement strategies for maximum adoption of the platform
• Provide first-class customer service and drive customer advocacy across departments

Required Qualifications

• Minimum of 5+ years of experience in Customer Success roles
• Bachelor's degree or equivalent work experience in Business Management or related disciplines
• Experience working with customer and senior-level executive stakeholders
• Experience with the company's product portfolio is a plus
• Insurance industry experience is preferred