Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote) to support patients with their healthcare needs.

Key Responsibilities

• Respond timely to customer inquiries and process requests using excellent communication and multitasking skills
• Research customer issues and provide workable solutions, including scheduling appointments and handling insurance questions
• Identify customer needs and build trust while learning new products and projects

Required Qualifications

• High School diploma/GED or equivalent
• Six or more months of general business experience, preferably in a customer service environment
• General knowledge of Windows PC, Microsoft Outlook, Word, and Excel
• Flexible with work schedule and able to provide dual monitors with specified ports