Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative to provide exceptional customer service remotely.

Key Responsibilities

• Deliver customer support for sales, promotions, installations, and inquiries
• Maintain positive customer relations while resolving claims and complaints effectively and fairly
• Proactively educate and inform customers about products, services, and promotions

Qualifications

• Minimum of 2+ years of customer service experience
• High school diploma or equivalent; additional education or training preferred
• Ability to follow established guidelines and procedures
• Basic understanding of customer service operations and workflows