Senior Account Liaison

Job Summary

A company is looking for an Account Liaison, Support Services - Senior.

Key Responsibilities:

• Provide expertise and tactical day-to-day customer support to clients and leadership
• Serve as the liaison for a defined customer base to manage escalated issues and resolutions
• Investigate and resolve customer service issues, coordinating with internal partners

Required Qualifications:

• High School Diploma / GED or equivalent work experience
• 3+ years of customer service experience analyzing and solving customer problems
• Proficiency with Windows PC applications, including Microsoft Office Suite
• Ability to work Monday - Friday during core business hours
• Must be 18 years of age or older and comply with eligibility requirements