Senior Account Manager

Job Summary

A company is looking for a Senior Account Manager to manage customer relationships and drive revenue growth through upselling and retention strategies.

Key Responsibilities

• Develop and implement upsell and retention strategies for mid-sized to large transit agencies
• Own the upsell pipeline and manage account plans for key customers
• Collaborate with cross-functional teams to enhance customer success and provide feedback on market trends

Required Qualifications

• 2-5 years of quota-carrying SaaS experience in the public sector
• Proven track record of meeting and exceeding sales quotas
• Strong ability to synthesize information from various stakeholders
• Experience or strong interest in public transportation and mobility technology
• Exceptional organizational skills and ability to manage multiple priorities