Senior Account Manager

Job Summary

A company is looking for a Senior Account Manager to serve as a trusted partner and main point of contact for mission-driven clients.

Key Responsibilities

• Manage client relationships, ensuring IT and digital security needs are met through proactive support
• Lead complex technical client service projects, ensuring timely and within-scope deliverables
• Collaborate with internal teams to improve operations and support client onboarding and ongoing account management

Required Qualifications

• At least 7 years of professional experience
• Minimum of 3 years in account management with a focus on building trust-based client relationships
• Demonstrated experience in project management across multiple stakeholders
• Proven ability to lead simultaneous projects from scoping through execution
• Understanding of technology and digital security principles in client service contexts