Senior Client Success Manager

Job Summary

A company is looking for a Senior Client Success Manager.

Key Responsibilities

• Manage a portfolio of high-value clients, driving growth and maximizing client value
• Oversee client relationships, including onboarding, implementation, training, and satisfaction
• Lead client engagement initiatives and collaborate with cross-functional teams to resolve issues and enhance product adoption

Required Qualifications

• Minimum of 3 years of experience in a customer success role, preferably in a SaaS environment
• Proven ability to build and maintain strong client relationships
• Analytical and data-driven mindset for analyzing client usage patterns
• Experience managing and influencing senior stakeholders
• Strong collaborative skills to work effectively across various departments