Remote Call Center Representative

Job Summary

A company is looking for a customer service representative to provide exceptional service remotely.

Key Responsibilities:

• Answer incoming calls regarding policy coverage, claims status, and general inquiries
• Make outbound calls to gather information, follow up on claims, and provide updates
• Process new and existing claims accurately and resolve customer issues with empathy

Qualifications:

• High school diploma or equivalent; some college preferred
• Minimum of 1-2 years of experience in a call center or customer service role
• Entry-level position with a focus on customer service experience