Senior Director of Account Executives

Job Summary

A company is looking for a Sr. Director, Account Executives (Customer Development).

Key Responsibilities

• Lead and scale a high-performing team of post-sale Account Executives focused on renewals, upsells, and cross-sells
• Define and drive the expansion and retention strategy across customer segments
• Collaborate with various teams to ensure aligned customer experiences and coordinated growth plans

Required Qualifications

• 10+ years of experience in customer-facing revenue roles (Account Management, Customer Success, or Sales)
• 8+ years of people leadership experience, including managing senior-level AEs
• Demonstrated success in driving renewals and expansion within existing accounts
• Strong business and financial acumen for managing commercial levers and complex negotiations
• Experience working cross-functionally in a matrixed organization