Senior Technical Account Manager

Job Summary

A company is looking for a Senior Technical Account Manager to drive successful implementations of agentic AI workflows for enterprise customers.

Key Responsibilities

• Lead end-to-end implementation of agentic AI workflows for enterprise customers
• Continuously monitor AI Employees' performance and address any gaps
• Train customers on utilizing AI Employees and ensure high adoption rates

Required Qualifications

• 5+ years in a Technical Account Manager, Customer Success, or Solutions Architect role within Enterprise SaaS or AI platforms
• Strong understanding of AI technologies, cloud services, and enterprise integrations
• Proven track record of building strategic relationships with enterprise customers
• Strong analytical skills with the ability to develop strategic solutions
• Ability to thrive in a fast-paced startup environment with a high degree of ownership