Senior Trust Support Manager

Job Summary

A company is looking for a Senior Manager, Trust Support.

Key Responsibilities

• Provide direct client support for account administration and resolve escalations
• Manage and support a small client services team across US timezones
• Own and improve tech systems and workflows that enhance client services

Required Qualifications

• 5+ years of experience in client services or related financial services role
• Proven experience in team leadership and people management
• Demonstrated ability to manage complex workflows and prioritize demands
• Familiarity with financial products or fiduciary services for individuals with unique financial needs
• Experience developing or improving processes for client services functions