Service Coordinator

Job Summary

A company is looking for a Service Coordinator to provide client support and issue resolution.

Key Responsibilities

• Respond to inbound client calls and provide immediate assistance
• Troubleshoot basic technical issues and escalate complex problems as needed
• Maintain knowledge of company products and document customer interactions accurately

Required Qualifications

• Experience in customer service
• Understanding of HIPAA guidelines
• Ability to thrive in a fast-paced environment
• Demonstrated commitment to company core values
• Experience with CRM systems preferred