Service Delivery Coordinator

Job Summary

A company is looking for a Service Delivery Coordinator to support and enhance internal service delivery processes.

Key Responsibilities

• Own and complete operational tasks supporting Customer Service Delivery Managers (SDMs) globally
• Utilize internal tools to maintain data accuracy and workflows
• Collaborate on improvement initiatives and communicate effectively with stakeholders

Required Qualifications

• Proactive and organized approach to work
• Confidence using Microsoft Office tools like Outlook, PowerPoint, Excel, and Word
• Familiarity with tools like Jira, Confluence, or Power BI is a plus
• Interest in process improvement and automation
• Team player with a positive mindset and willingness to grow