ServiceNow ITSM Lead Consultant

Job Summary

A company is looking for a ServiceNow ITSM Lead Technical Consultant with SPM/SLM for a remote contract position in the USA or Canada.

Key Responsibilities

• Gather requirements and conduct workshops for ServiceNow implementations
• Demo products and create documentation for ServiceNow solutions
• Configure Service Owner Workspace and Service Offering surveys

Required Qualifications

• Minimum of 5 years of experience with ServiceNow
• Certified ServiceNow Administrator (CSA) is essential
• Two ServiceNow Certified Implementation Specialist (CIS) certifications, including ITSM
• Experience with Service Portfolio Management (SPM) is essential
• Experience with Service Level Management (SLM) is essential