Technical Support Agent

Job Summary

A company is looking for a Technical Support Phone Agent (Remote).

Key Responsibilities

• Perform preventative maintenance, troubleshooting, and repair of patient and non-patient care equipment/applications
• Provide basic technical in-service education for staff and assist in equipment installations
• Manage inventory levels for equipment/parts and document department inventory

Required Qualifications

• High School Diploma or GED required; Bachelor's Degree in Computer Science, Business Administration, or related field preferred
• Ability to lift/carry up to 35 lbs and stand/walk continuously
• Must have reliable personal transportation for daily trips between facilities
• Must meet Defensive Driving Class and Motor Vehicle Report screening for driving company vehicles
• Experience in technical support or related field is preferred