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Techline Operator

8/30/2025

No location specified

Job Summary

A company is looking for a Techline Operator to support field technicians through chat-based communication.

Key Responsibilities
  • Support technicians and third-party contractors with real-time communication
  • Document and report on exceptions while navigating internal software systems
  • Provide technical and troubleshooting support for various requests
Required Qualifications
  • Able to work a 9-hour shift between 11:30 AM to 8:30 PM EST, including weekends as needed
  • Familiarity with Field Service Delivery
  • High proficiency with web-based software applications, such as Salesforce and Google Suite
  • Experience with CCTV systems or optics is a plus
  • Willingness to adapt to changes in a fast-paced environment

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