Technical Support Engineer

Job Summary

A company is looking for a Technical Support Engineer (LatAm).

Key Responsibilities

• Serve as the primary technical contact for customers, providing expert-level support and guidance
• Manage the deployment and configuration of solutions in diverse customer environments
• Develop and maintain technical documentation for the Knowledge Base

Required Qualifications

• 3+ years of expertise in Customer Support and User Support positions
• Knowledge and practical skills in installing and configuring Linux operating systems (CentOS, Ubuntu, Debian)
• Ability to configure network settings and Linux OS routing
• Experience with Docker
• Understanding of information security in networks and web applications