Texas Customer Success Executive

Job Summary

A company is looking for a Senior Customer Success Executive.

Key Responsibilities

• Drive execution, tracking, and reporting of Customer Success initiatives
• Coordinate events and initiatives, ensuring customer engagement and logistics management
• Create and maintain dashboards and reports to support data-driven decision-making

Required Qualifications

• Experience in program and project management
• Strong understanding of customer engagement and success orientation
• Proficiency in Excel, Power BI, and SharePoint administration
• Ability to build and sustain relationships at the executive level
• Experience in organizing and facilitating both in-person and virtual sessions