Texas Licensed Call Center Representative

Job Summary

A company is looking for a Call Center Representative.

Key Responsibilities

• Receive and manage inbound calls, with potential outbound calls as needed
• Update patient data accurately and ensure compliance with Federal Health Care Program guidelines
• Collaborate with carriers to verify medication coverage for patients

Required Qualifications

• Minimum of 1 year recent call center experience
• High School Diploma or equivalent
• Basic technical troubleshooting skills for remote work issues
• Private and distraction-free workspace
• High-speed internet with a wired connection is mandatory