Warranty Claims Authorization Agent

Job Summary

A company is looking for a Power Train Service Center Repairs Authorization Agent (Remote).

Key Responsibilities

• Process warranty claims and provide technical support to the team
• Answer dealer inquiries regarding warranty policy and claim submissions
• Maintain quality standards and identify operational efficiencies in claims processing

Required Qualifications

• Ability to engage with automotive dealers
• Mechanical certification with workshop experience (3-5 years)
• Expert technicians with over 10 years of experience preferred
• Knowledge of diagnosis, repair cycles, and warranty policies
• Technical university degree or equivalent experience is appreciated