ACA Client Manager

Job Summary

A company is looking for an ACA Client Manager 3 to oversee and plan enterprise-level support and service activities for clients.

Key Responsibilities

• Develop and maintain strong client relationships as the primary point of contact for service-related matters
• Plan and oversee the delivery of support and service activities to align with client needs
• Coordinate the resolution of service incidents and escalate technical issues as necessary

Required Qualifications

• 5 years of Client/Account Management experience
• Proven experience in managing enterprise-level support and service operations
• In-depth knowledge of the Affordable Care Act (ACA) and employer compliance obligations
• Extensive knowledge of products and services offered
• Ability to work effectively in a fast-paced, dynamic environment