Account Director

Job Summary

A company is looking for an Account Director to manage renewals and stakeholder relationships.

Key Responsibilities

• Manage a portfolio of existing accounts, focusing on retention and growth
• Identify upsell and cross-sell opportunities while collaborating with the Customer Success team
• Negotiate contracts and maintain high-level stakeholder engagement throughout the account lifecycle

Required Qualifications

• 7+ years of experience in Customer Success Management, Account Management, or Sales, preferably in SaaS
• Experience negotiating contracts and navigating legal discussions
• Proven track record in building relationships with senior customer executives
• Ability to thrive in a fast-paced, high-growth environment
• Strong project and time management skills