Account Director

Job Summary

A company is looking for an Account Director who is customer-centric and solutions-oriented.

Key Responsibilities

• Manage and optimize the overall customer experience while nurturing relationships and influencing decision-makers
• Collaborate with partners to upsell solutions and minimize churn in assigned accounts
• Effectively manage accounts, providing strategic direction and accurate sales forecasts

Required Qualifications

• Bachelor's degree with 8+ years of related experience, or a Master's degree with 6+ years, or a PhD with 3+ years of experience
• Knowledge of software solutions and ability to identify customer needs
• Experience in account management and customer success strategies
• Understanding of economic drivers and industry trends
• Ability to engage with customers and develop strong relationships with decision-makers