Account Manager II

Job Summary

A company is looking for an Account Manager II, Client Success.

Key Responsibilities

• Act as the main point of contact for a portfolio of assigned clients, providing proactive support and solutions
• Develop and maintain detailed account and project plans, while identifying opportunities for upselling and cross-selling
• Track sales trends and ensure services align with client goals and internal KPIs

Required Qualifications

• High School Diploma or GED required; Associate's degree preferred or equivalent work experience
• 3 - 5 years of experience in strategic Account Management, preferably in HR services
• Proven success managing complex solutions with senior-level stakeholders
• High level of proficiency in Microsoft Office and CRM tools such as Salesforce
• Willingness to work flexible hours and travel occasionally for client meetings