Administrative Assistant

Job Summary

A company is looking for an Administrative Assistant (8:30AM - 5:00PM EST Shift).

Key Responsibilities

• Handle inbound and outbound communications including calls, texts, emails, and faxes from members and providers
• Generate member reports and assist with administrative tasks to support interdisciplinary care team meetings
• Identify and triage member needs to connect them with Care Teams for clinical support and care coordination

Required Qualifications

• At least one year of telephonic support experience in a healthcare or customer service role
• Familiarity with technology tools such as Google Suite, Slack, and electronic health records
• Ability to work in a fast-paced environment and adapt to changing priorities
• Experience in scheduling and coordinating meetings and calls
• Commitment to fostering a positive and inclusive work environment