Analytical Support Specialist

Job Summary

A company is looking for an Analytical Support Specialist to provide analytical support to the Business Office-Account Management Section.

Key Responsibilities

• Conduct analysis and management of FSC service level agreements (SLAs) and franchise agreements (FAs)
• Design and evaluate agreements while managing procedures for data collection and analysis
• Analyze invoicing against agreements and provide actionable intelligence to management

Required Qualifications

• 10+ years of experience in managing relevant SLAs and FAs
• Bachelor's Degree in Business Administration, English/Journalism, or related field (or equivalent)
• General proficiency with Momentum and Adobe
• Experience in customer or account management
• Ability to work independently and manage multiple business office functions efficiently