Behavioral Health Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative in the Behavioral Health team.

Key Responsibilities

• Create emotional connections with members by understanding and engaging them
• Review member claim history to ensure accurate tracking of benefits
• Explain member rights and responsibilities in accordance with contracts

Required Qualifications

• 1+ years of experience in a call center environment
• Experience using Microsoft Office products, specifically Excel, Outlook, and Word
• High School Diploma or GED