Insurance Representative

Job Summary

A company is looking for a Consumer Lending Customer Insurance Representative.

Key Responsibilities

• Provide one call/touch resolution for consumer lending product inquiries from members and internal customers
• Act as a liaison between vendors, carriers, and customers to resolve issues and facilitate insurance cancellations and transfers
• Process refunds and manage insurance-related documentation while assisting with quoting and policy reviews

Required Qualifications, Training, and Education

• Five years of customer service experience, with three years in insurance/lending products
• High school diploma or equivalent; a two-year college degree is preferred
• Advanced skills in Microsoft Office applications
• Experience with insurance software and products
• No specific licenses or certifications required