Remote Medical Call Center Representative

Job Summary

A company is looking for a Call Center Representative to join their remote team.

Key Responsibilities

• Receive and manage inbound calls, with potential outbound calls as needed
• Update and maintain patient data for accuracy
• Operate in compliance with Federal Health Care Program guidelines and assist with medication coverage

Required Qualifications, Training, and Education

• Minimum of 1 year of recent call center experience
• High School Diploma or equivalent
• Basic technical troubleshooting skills for remote work issues
• Knowledge of medical terminology and HIPAA regulations is a plus
• Must have a private, quiet workspace and high-speed wired internet connection