Client Support Specialist

Job Summary

A company is looking for a Client Support Specialist to assist in managing client accounts and support open enrollment processes.

Key Responsibilities

• Assist Client Delivery Managers with site testing and configuration for client enrollments
• Conduct audits to ensure accurate plan year transitions and support EDI intake processes
• Provide technical support and maintain communication with internal teams and clients

Required Qualifications

• High School diploma or equivalent
• Entry level to 3 years of experience in a benefits-related field
• Customer service experience
• Proficiency in Microsoft Office and Google Suites
• Successful completion of a background investigation