Job Summary
A company is looking for a Renewals Coordinator to manage client renewals and billing operations.
Key Responsibilities
- Generate and process renewal invoices, ensuring accuracy and timely delivery
- Respond to client inquiries regarding billing and renewals, providing clear explanations and support
- Maintain accurate client records and assist with process improvements in billing operations
Required Qualifications
- 1-3 years of experience in billing, collections, customer service, or operations roles
- Basic knowledge of Salesforce or similar CRM systems and experience with billing software like NetSuite
- Strong Excel/Google Sheets skills for data analysis and reporting
- Bachelor's degree in Business Administration, Finance, or a related field
- Interest or familiarity with K-12 education and international schools preferred
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