Member Engagement Specialist

Job Summary

A company is looking for a Member Engagement Specialist II.

Key Responsibilities

• Serve as the point of contact for value-added benefits and direct inquiries to the appropriate personnel
• Support the planning and implementation of Member Advisory Committees and maintain electronic files for member engagement
• Perform data entry, basic analysis, and assist with community engagement programs and partnerships

Required Qualifications

• High School Diploma or GED required; Associate's degree in business or related field preferred
• Minimum of two (2) years of experience in administrative support or customer service required
• Proficiency in Microsoft Office applications
• Experience engaging customers telephonically
• Familiarity with database management; experience with Microsoft Dynamics CRM preferred