Bilingual Intake Specialist

Job Summary

A company is looking for an Intake Specialist - Bilingual Spanish (Remote-EST).

Key Responsibilities

• Receives incoming calls from patients and schedules various appointment types for multiple locations
• Documents and confirms requested appointments while providing excellent customer service
• Manages incoming faxes from referral sources and triages general inquiry calls

Required Qualifications

• High school education or equivalent
• Minimum of 2 years related experience in customer service, call center, or working with medical records/insurance
• Bilingual (Spanish) preferred
• Experience with EMR systems (NextGen) preferred
• Orthotic and Prosthetic experience preferred