Bilingual Patient Advisor

Job Summary

A company is looking for a Bilingual Patient Customer Advisor.

Key Responsibilities

• Handle account inquiries via inbound and outbound calls from patients and third parties
• Review patient account information and take appropriate actions to resolve inquiries
• Secure payment on outstanding account balances and document actions taken in the systems

Required Qualifications

• Minimum one year of customer service experience in a relevant role
• Previous call center experience in a healthcare environment is preferred
• Bilingual in Spanish is required
• Cable or fiber internet connection with specified speeds is necessary