Call Center Representative

Job Summary

A company is looking for a Call Center Representative 2 to provide exceptional customer service in an inbound call center environment.

Key Responsibilities

• Answer inbound calls and resolve a variety of member issues
• Deliver white glove, one-stop shop service to high-tier customers
• Attend a mandatory 40 hour remote training program

Required Qualifications

• At least 1.2 years of customer service experience
• Previous call center experience
• Proficiency in using computers and phone systems
• Able to adhere to training and shift schedules