Call Center Representative

Job Summary

A company is looking for a Call Center Representative for a contract position.

Key Responsibilities

• Professionally answer inbound and outbound calls and address inquiries
• Route calls to appropriate resources and perform necessary research
• Complete administrative tasks and call logs accurately

Required Qualifications

• High school diploma or equivalent
• Experience in a call center or customer service role preferred
• Familiarity with call center software and tools
• Ability to work in a remote environment
• Willingness to work flexible hours as needed