Weekend Customer Support Representative

Job Summary

A company is looking for a Weekend Flexible Customer Support Representative.

Key Responsibilities

• Handle customer inquiries via email, chat, and phone, providing solutions and follow-ups
• Coach customers on navigating the site and provide best practices through clear messaging and resources
• Collaborate internally to report feedback and technical issues, improving customer experience

Required Qualifications

• 1+ years of experience in customer service or a related field
• Ability to work a flexible schedule independently on weekends
• Familiarity with CRM systems and practices is a plus
• Flexibility to occasionally work after hours, on weekdays, and on holidays
• Access to a computer with reliable, high-speed internet