Care Coordinator

Job Summary

A company is looking for a Care Coordinator.

Key Responsibilities

• Communicate with plan members to ensure understanding of the program and deliver exceptional customer service
• Facilitate patients through the surgery review process and manage a case load across various clients
• Coordinate scheduling and approval processes for surgery requests and maintain accurate case information

Required Qualifications

• 2 to 4 years of customer relationship and phone center experience
• Proficient in data entry, Microsoft Office, and contact center-style phone systems
• Prior healthcare industry experience with knowledge of medical terminology and health benefits claim process
• Ability to work Monday - Friday, 11:30a-8:00p MT
• Experience managing a high-volume caseload