Onboarding Specialist

Job Summary

A company is looking for an Onboarding Specialist to support new customers in successfully adopting their platform.

Key Responsibilities

• Manage relationships during the onboarding phase, including account activation and driving product utilization
• Develop and nurture customers for advocacy and identify opportunities for expansion
• Obtain deep product knowledge and provide innovative solutions

Required Qualifications

• Self-starter with the ability to thrive in a fast-paced environment
• Experience working with cross-functional teams
• Strong time management and organizational skills
• Ability to assess and respond to customer needs effectively
• Deep understanding of product features and benefits