Case Management Analyst

Job Summary

A company is looking for an Analyst, Case Management - Work From Home.

Key Responsibilities

• Assess members' needs and document interactions in electronic records to ensure compliance
• Connect members to community and national resources, and provide education on available services
• Support members during enrollment calls and assist in problem-solving when services are unavailable

Required Qualifications

• At least 2 years of experience in healthcare, nonprofit, or community-based services
• Experience with high call volume and auto-dialer systems
• Preferred experience in information & referral, health coaching, care management, or social work
• Bachelor's degree or equivalent work experience
• Bilingual (Spanish) preferred