Patient Accounts Representative

Job Summary

A company is looking for a Patient Accounts Customer Services Representative I to assist with customer service and collections.

Key Responsibilities

• Answer calls in a call center environment to assist callers with various requests and inquiries
• Process payments, establish payment plans, and maintain patient accounts while ensuring compliance with regulations
• Resolve billing problems and interact with patients, representatives, and insurance companies to achieve payment of accounts

Required Qualifications

• High School Diploma or GED required
• Less than 1 year of work experience, preferably 3-6 months in a related field
• Knowledge of HIPAA and privacy standards
• Ability to enter data electronically and verify account balances
• Participation in educational programs and inservice meetings is expected