Case Manager, Patient Access

Job Summary

A company is looking for a Case Manager/PAP to support patient access programs.

Key Responsibilities

• Assist patients in accessing therapies by verifying benefits and resolving reimbursement issues
• Engage with healthcare professionals and insurance companies to facilitate patient therapy initiation
• Compile and analyze reimbursement trend data for continuous improvement efforts

Required Qualifications

• Master's degree or Bachelor's degree with 2 years of customer service/call center experience
• Associate's degree with 6 years of customer service/call center experience
• High school diploma/GED with 8 years of customer service/call center experience
• Experience working with commercial and government payors
• Knowledge of accounting principles and medical claims coding preferred