Centralized Patient Access Rep III

Job Summary

A company is looking for a Centralized Patient Access Representative III.

Key Responsibilities

• Perform all functions of CPAR-I & II
• Schedule appointments for multiple specialty medical practice locations in a centralized team setting
• Process patient orders/referrals and ensure patient safety by following screening protocols

Required Qualifications

• Minimum two (2) years of office, clerical, or call center experience, preferably in a medical setting
• Minimum three (3) years of customer service experience or 6 months meeting call center metrics as a CPAR-II
• High School Diploma or GED preferred
• Proficient computer skills in a windows-based environment
• Knowledge of medical terminology, referrals/orders, and medical insurance preferred