Certified Customer Service Professional

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities

• Provide exceptional customer service by addressing inquiries and resolving issues efficiently
• Utilize distributed order management skills to manage and track customer orders effectively
• Monitor customer feedback and suggest improvements to enhance the customer experience

Required Qualifications

• Possess basic knowledge of distributed order management systems
• Show willingness to work in a hybrid model with rotational shifts
• Display a customer-centric attitude with a focus on delivering quality service
• Certified Customer Service Professional (CCSP) is required