Claims Supervisor

Job Summary

A company is looking for a Supervisor of Individual Claims to lead a team in the claims process for Long-Term Care, Critical Illness, and Accidental Death products.

Key Responsibilities

• Supervise and support a team of individual health claims specialists
• Monitor daily workflows to ensure compliance with service levels and quality standards
• Provide coaching and performance feedback to team members

Required Qualifications

• In-depth experience with Long-Term Care, Critical Illness, and Accidental Death products
• Strong understanding of insurance operations and claims regulations
• Prior leadership or supervisory experience in a claims or customer service setting
• Bachelor's degree or equivalent combination of education and experience
• Ability to work remotely with reliable high-speed internet access