Client Operations Manager

Job Summary

A company is looking for a Client Operations Lead to manage and deliver complex digital marketing projects while leading cross-functional teams.

Key Responsibilities

• Oversee the successful delivery of projects from kickoff to completion
• Build strong relationships with clients and act as a strategic partner
• Lead cross-functional teams, ensuring clarity and accountability throughout the project lifecycle

Required Qualifications

• At least 4 years of experience in a fast-paced agency environment
• Proven track record of managing client communications and delivering complex projects
• Experience with project management tools like ClickUp, Asana, or Airtable
• Ability to manage deadlines and shifting priorities effectively
• Willingness to work primarily in Eastern Time hours